Services We Offer
services
Domiciliary Care (Home Care)
Protea Domiciliary Care offers services to adults with a learning disability, mental ill health and associated needs. This service is offered to people in their own homes or in conjunction with suitable accommodation.
The staff team are experienced in meeting a wide range of needs including behaviour that challenges and complex needs, with support packages individually designed to promote independence and enable service user choice.
Please find examples of some of the services we can offer below, alongside an individual assessment and support planning approach, but please contact us should you wish to discuss any specific requirements:
  • Assistance with personal care
  • Medication issues
  • Health monitoring
  • Personal safety and risk management
  • Maintaining family links & social networks
  • Finance/ budgeting support
  • Communication needs
  • Emotional support
  • Liaising with professional bodies & mediation
  • Mobility issues
  • Faith needs
  • Dietary planning
  • Domestic tasks
The support provided is regulated by CQC in line with the Essential Standards of Quality and Safety and the management team ensure that the quality of service delivery is maintained and that an out of hours ‘on call' facility is available to offer staff at all levels additional support where required. Please contact us to find out more or to make a referral at referrals @proteacarehomes.com Telephone 01923 35 11 44
services
Supported Living
Protea operates many Supported Living projects, with group houses, shared and single flats, enabling adults with learning disabilities and mental health issues to maintain their independence with the appropriate individual level of support and care to facilitate inclusion in the local community.
Tenancies are offered on an assured basis which affords the tenants increased rights and security regarding their accommodation.
Tenants of both sexes are welcome and a wide range of needs, including complex needs and behaviour that challenges, can be met. Support and care are provided at an individual level with the personal support plan agreed following thorough assessment with the involvement of the individuals, family & friends and professionals involved in their support. We continue to work closely with individuals and their carers plus local multi-disciplinary teams (psychiatrists, social workers, community nurses etc.) throughout their time with us, especially during regular reviews.

The skilled staff teams promote independence and community integration through team, individual and keyworking systems and utilise their wide range of knowledge and experience in enabling individuals to achieve their personal goals. College courses, employment and social activity are promoted and supported by the staff teams who focus on the development of an individual’s abilities and strengths.

The support provided is regulated by CQC in line with the Essential Standards of Quality and Safety and the management team ensure that the quality of service delivery is maintained and that an out of hours ‘on call' facility is available to offer staff at all levels additional support where required.
services
Residential Care Homes
Our Residential services are for people who are unable to live in their own home, even with support from domiciliary care services. Residencies can be for a temporary or short period (known as respite care or short break), or for a long period, depending on the needs of the individual.
Protea offers residential services to adults with learning disabilities including those on the autistic spectrum and/or mental health issues (plus Korsakoffs Syndrome), in a supportive and caring environment, where as much
independence as possible is encouraged.

Residents of both sexes are welcome and a wide range of needs, including complex needs and behaviour that challenges, can be met. Support staff work as named key workers, assessing, preparing and implementing a Personal Support Plan which highlights support requirements around residents’ needs, wishes and aspirations. The Support Plan is reviewed every six months with the individual, their carers and concerned professionals to ensure that support provided is relevant and appropriate.

Residential services typically provide personal care, utility bills, meals and drinks (including any special dietary requirements), personal laundry, some internal and external activities alongside support defined in the Personal Support Plan.

Residents are encouraged to treat their own rooms as their own, personalise them as appropriate and come and go as required. Personal choice is very important and people are encouraged to bring their own items such as TV, radio, furniture etc Protea aim to create an environment which enables privacy and dignity to be maintained, respecting people’s choices and wishes.

Services are regulated by the Care Quality Commission (CQC who carry out regular inspections to ensure we comply with their regulations and fulfill our service obligations as providers of good quality care.

Who is Residential Care for? - There are varied reasons for needing residential services, perhaps a person has significant physical disabilities, learning disabilities, mental illness or is considered vulnerable to risk of injury or abuse.
Protea aim to provide:
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