We truly appreciate the warm and caring atmosphere of your home. We visited many homes in Derbyshire before finding yours…Empress Lodge was far and away the best on every level. 
…All of you gave your very best in what is frequently a very challenging situation. You maintain beautiful professionalism and humanity all at once. It is most evident how well the whole team looks after the residents and just as important, their families. I can attest to how well they helped me understand and cope with what was occurring. Thank you all so much. 
I wish to commend you on your Support Worker. I particularly want to commend to you the highly responsible and energetic Support Worker, D. He was a great help to me and my wife. He is the stuff great nurses are made of.
…we appreciate the high quality of care that your staff are offering to our son. He really feels at home in many ways at Bellevue. The staff are so caring and responsible, often going out of themselves to give warmth and consideration …even when not seen by others. Thank you for a safe and happy home.
All your staff at Bel Air are exceptional- being so kind, helpful and always with a smile on their face- they have really become my friends..not forgetting the chef with his delicious meals and cakes to die for!
I want to thank you and all the staff at Belle Vue for the skill and care with which you are looking after my sister..she particularly enjoys the view of the lovely garden, the privacy and above all, the kindness of the staff..we consider ourselves fortunate indeed to have found Belle Vue.... 
Excellent service. Our needs were met above and beyond for our son. The caregiver's appearance, punctuality, skill level and reliability were excellent. 
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